Hello there, dear player ☝️ Our support team will be able to help you with that. 🥰 Just click Casino at the top of the page, then open the section with our support team.

Good morning! Unfortunately, if you haven’t received a notification, it means you didn’t win.

Hello there, dear player ☝️ Our support team will be able to help you with that. 🥰 Just click Casino at the top of the page, then open the section with our support team.

Hey! You can just withdraw your prize

Hello there, dear player ☝️ Our support team will be able to help you with that. 🥰 Just click Casino at the top of the page, then open the section with our support team.

Подобными вопросами занимается только наша поддержка. Они ответили, что вам уже было начислено 300 руб., я, к сожалению, не могу предоставить вам бонус.

Glad to help you! 🙂

This message means that your issue will be handled only by the security team. Please contact them via the provided email address and wait for a response, as requests are processed in order.

Our support team responds to requests in the order they come in. Please be patient - they will get back to you.

Hey there, player! Please reach out to our support team on the platform. They will provide you with guidance regarding this matter.

Добрый день! 🙂 Обратитесь, пожалуйста, в нашу поддержку на платформе. Коллеги обязательно помогут вам, только они могут решить вашу ситуацию. Выберите вверху раздел "Казино", далее в окне можете связаться с поддержкой.

Unfortunately, we can’t provide the whole ID number. If you’ve won, you will be contacted anyway.

I’m not responsible for sending prize emails. Please, be patient — everyone will receive an email

If an account gets blocked, our security team will notify you with the reason. Usually, blocks are related to violations of the platform rules. Unfortunately, I can’t assist you with this matter, as I don’t have the required access and don’t handle account blocks.

Verification is requested selectively by the security team, in other cases it is not needed. If you have been requested to verify, you must follow the instructions in the email.